Privacy Policy

This Privacy Policy describes how Dovio ("we", "us", or "our") collects, uses and shares information when you visit our website or engage with our services. By using our site, you agree to the practices described below.

1. Information We Collect

We collect information in the following ways:

• Information you provide: name, email, phone number and project details when you fill out a contact form, request a quote, or sign up for our newsletter.
• Automatically collected: IP address, browser type, device information, pages visited and time spent on each page — collected via cookies and similar technologies.
• Communications: records of correspondence when you email, call or message us.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide our services.
• Send proposals, invoices and project-related communication.
• Improve our website, services and customer experience.
• Send occasional marketing emails (you can opt out anytime).
• Comply with legal obligations and prevent fraud or abuse.

3. Cookies & Tracking

Our website uses cookies to enable essential functionality, remember your preferences and understand how visitors use our site (via tools like Google Analytics). You can disable cookies in your browser settings, but parts of the site may not work as intended.

4. Sharing Your Information

We do not sell your personal information. We may share information with:

• Trusted service providers (e.g. hosting, analytics, email delivery) who help us operate.
• Legal authorities when required by law, court order or to protect our rights.
• Acquirers in the event of a business transfer or merger.

5. Data Security

We use industry-standard safeguards — encrypted connections, access controls and secure storage — to protect your information. No method of online transmission is 100% secure, but we work hard to keep your data safe.

6. Data Retention

We keep your information only as long as needed to provide our services, comply with legal obligations, resolve disputes and enforce agreements. You can request deletion of your data at any time.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your information.
• Object to or restrict certain processing.
• Withdraw consent for marketing communication.

To exercise any of these rights, email us at info@dovio.in.

8. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies separately.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, reach out to us at:

• Email: info@dovio.in
• Phone: +91 9145850909